Customer Service Representative - State Farm Agent Team Member
Bridgeport - WV
Customer Service Representative - State Farm Agent Team Member
Full Time • Bridgeport - WV
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Simple IRA
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my State Farm agency in 2018 after spending 10 years in commercial real estate. I knew I wanted to stay in sales, but I was looking for a career that better fit my personality and offered more stability. Insurance turned out to be the right fit! Outside of work, I’m a proud WVU fan, and life is getting even more exciting as I have a daughter and a son on the way. I also have a pretty unique story to tell, as I’ve survived a plane crash!
Giving back to the community is important to me, and I’m proud to support the United Way of Harrison County. I believe in building meaningful relationships and making a positive impact on the people around us.
Our office is a close-knit team that values emotional intelligence, kindness, and supporting one another. We offer PTO, flexible hours, monthly and annual bonuses, and occasional work-from-home opportunities. I want my team to feel trusted, appreciated, and able to balance work with life outside the office.
I’m looking for someone who is kind, loyal, emotionally intelligent, and a self-starter. Being able to work well with both teammates and customers, think through problems, and take initiative is important to me. If you enjoy helping people and want to be part of a close-knit team that genuinely supports one another, I’d love to meet you!
I opened my State Farm agency in 2018 after spending 10 years in commercial real estate. I knew I wanted to stay in sales, but I was looking for a career that better fit my personality and offered more stability. Insurance turned out to be the right fit! Outside of work, I’m a proud WVU fan, and life is getting even more exciting as I have a daughter and a son on the way. I also have a pretty unique story to tell, as I’ve survived a plane crash!
Giving back to the community is important to me, and I’m proud to support the United Way of Harrison County. I believe in building meaningful relationships and making a positive impact on the people around us.
Our office is a close-knit team that values emotional intelligence, kindness, and supporting one another. We offer PTO, flexible hours, monthly and annual bonuses, and occasional work-from-home opportunities. I want my team to feel trusted, appreciated, and able to balance work with life outside the office.
I’m looking for someone who is kind, loyal, emotionally intelligent, and a self-starter. Being able to work well with both teammates and customers, think through problems, and take initiative is important to me. If you enjoy helping people and want to be part of a close-knit team that genuinely supports one another, I’d love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $30,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bridgeport, WV and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none